What kind of files do you accept?
Here at Brune, we prefer to receive files in the original format from these programs:
• Adobe Illustrator
• Adobe Photoshop
• Adobe InDesign
• Adobe Acrobat
But we understand that not everyone has these programs. If you are working with a program that is not included in this list, please try to convert it to a PDF and send it to us in that format. Give us a call if you need help and we’ll work with you. It’s also a good idea to send all related fonts and artwork that is included in the printed piece. Here is a list of files that work well for editing and printing:
AI: Adobe Illustrator AI files are vector files used by designers and commercial printers to generate files of different file formats and sizes. AI files can only be opened using Adobe Illustrator and may be created in layers. An AI file is one of the most preferred formats by printers, promotional product companies, silk screeners, banner and sign companies, and other third party creatives.
EPS: Encapsulated Postscript EPS files are most commonly used by designers to transfer an image or artwork, generally a vector file into another application. Vector-based EPS files are scalable to any size. EPS files can be opened using Adobe Illustrator, Freehand, or Adobe Photoshop. A vector EPS file is one of the most preferred formats by printers, promotional product companies, silk screeners, banner and sign companies, and other third party creatives.
PDF: Portable Document Format A PDF is a universal file format that preserves/embeds the fonts, images, layout and graphics of any source document, regardless of the application used to create it. PDF files can be shared, viewed and printed by anyone with the free Adobe Reader software. Some PDF files can be used for commercial, digital, and/or desktop printing.
PSD: Photoshop Document The PSD file format, usually a raster format, contains graphics and photos created in Adobe Photoshop image editing software. Most commonly used by designer and printers. PSD files can only be opened using Photoshop and may be created in layers.
JPG: Joint Photographic Experts Group A JPG file is a compressed image file that does not support a transparent background. The level of compression in JPG files can vary in resolution with high quality for desktop printing, medium quality for web viewing and low quality for email. When compressed repeatedly the overall quality of a JPG image is reduced.
GIF: Graphics Interchange Format GIF files are low resolution files most commonly used for web and email purposes. Almost all browsers can support the use of GIF files, which use a compression scheme to keep the file size small. GIF files can be created with a transparent background.
TIF: Tagged Image File Format The TIF/TIFF file format is most commonly used for storing images, photography, or art. TIF files are most commonly used in professional environments and commercial printing. The TIF format is the most widely supported format across all platforms. It is the standard format for high quality images. Though large in size, TIF formats are considered to be the most reliable format for high quality images.
How long will it take for me to get a proof to approve for my printing project?
Generally, we will provide a proof within one to two business days after receiving your electronic files. This, of course, depends on what other pre-press work needs to be done once we receive your file. Brune Printing offers digital and physical proofs. If you would like to receive a physical proof, we will send them to you or we’ll call you when they are ready and you can view them in house.
How long will it take to get my finished order?
This all depends on what is necessary to produce your order; like design, pre-press, printing, converting, finishing and packaging. It’s best to ask at the time of order placement for an estimated timeline for your project from start to finish.
How do I send or upload my files?
You can email your files to firstname.lastname@example.org if the file is 5 MB or smaller. Anything larger than 5 MB can be sent to us using our file transfer utility FTP site at: http://www.bruneprinting.com/forms/ftpsite.html You can also bring it to us using a USB drive, CD or DVD.
Can I make a change in the approved artwork?
Customers are responsible for the accuracy of your artwork. Please carefully inspect the positioning, copy, and design elements in your art files before submitting them to us. You will get a chance to approve a proof copy of your finished printing project. Any changes after final approval may incur additional charges and affect the delivery time.
What is the difference between the RGB and CMYK color format?
RGB refers to the primary colors of light, Red, Green and Blue. RGB is the standard format used for video monitors, television screens, digital cameras and scanners. CMYK refers to the primary colors of ink pigment: Cyan, Magenta, Yellow, and Black. These are the ink colors used in “4-color process printing”, commonly referred to as “full color printing”. RGB and CYMK are not compatible formats. RGB files must be converted to CYMK before printing can occur. It is physically impossible for a printing press to exactly reproduce colors as seen on a computer monitor.
PMS (Pantone Matching System) or spot colors are pre-defined colors that are mixed from a specific published formula. Since PMS ink colors follow standard formulas, you are guaranteed an exact color match on your printed piece. We have PMS swatches available for your use. Note: Full color printing / process printing does not use PMS colors. Consult us for all of your color options.
Can I use a photo from my website for printing?
Web graphics are different than high resolution graphics for printing. Web graphics are designed at a low resolution to allow web pages to load faster. These low resolution images use fewer dots and will not print sharply. Edges will look pixelated or fuzzy. It’s best to use an original scanned photo or supply the original photo with your design file.
I hear the term “bleed” used in commercial printing. What does this mean?
A ‘bleed’ is a design element where the ink runs to the edge of a page or piece. Bleeds do change the appearance and cost of the final project.
What kind of paper options do I have to choose from for my printing job?
We have a large variety of paper types available for you to choose from. We can show you samples of paper in different weights, textures, finishes and colors.
What does it mean when I see coated and uncoated papers?
Coated paper has a smooth finish made at the time of paper manufacture, and can be purchased in a variety of finishes, including gloss, satin, dull and matte. Printing on coated paper makes text and graphics appear sharper and is preferred for printing projects that have a lot of detail, photographs or color intensive graphics.
What is die cutting?
Die cutting is a method of cutting paper in a shape or design by using a die or steel cutting rules positioned in the shape of the desired pattern.
Does Brune offer more than printing?
Yes. We are a full-service graphic communications company offering complete prepress, printing, finishing, mailing and fulfillment. Other services include eBrochures, One-to-One variable printing, Silkscreening and Embroidery, Customer Promotional Items and more. Click here for view our Services.
What methods of payment do you accept?
Currently, we accept Visa, MasterCard, Discover, and American Express. We also accept personal and/or company checks, as long as payment is received according to the terms of sale.
What is your address, phone number, contact e-mail and operating hours?
310 W. Perry St. Paulding, OH 45879 Phone & Fax: 419-399-2756 email@example.com Business Hours: M-F 7:30 AM – 4:30 PM EST
How can I reach someone for questions or instructions?
You can call us at 419-399-2756 and speak to a staff member, or you can always email us at firstname.lastname@example.org.